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STAGE 1 MANAGEMENT
Date : Monday 29th November 2010
Time   9.00am - 5.30pm
Venue : Thistle Euston Hotel, London  map
Cost: £195 + VAT *

7 hours CPD Validated by the SRA
* inclusive of lunch and course documentation.

As you are aware, this course is compulsory for all newly qualified solicitors within the first 3 years of qualification. In addition, it may also be useful for more senior lawyers and other fee earners to assist towards satisfying the supervision skills requirements of today’s legal industry and for Code of Conduct Rule 5. The 7 CPD points earned on this course count towards the 12 hours Supervisory/Management requirement stipulated by the Solicitor’s Regulation Authority. 

The course is a mixture of short presentations and interactive workshops delivered by two leading speakers. Delegate numbers are strictly limited, thus providing an effective environment for group work to enable all delegates to contribute. The course will address the basic principles involved in managing client relationships, managing information, managing people, managing the firm and managing finance. It covers all compulsory topics stipulated by the Solicitors Regulation Authority’s compulsory Management Course Stage 1, and will encompass some of the many and varied management techniques required to be able to practice effectively.

LEARNING OBJECTIVES

  • At the end of this course delegates should be able to:

  • Manage client relationships more successfully

  • Understand the importance of effective team working

  • Appreciate the benefits of training and development

  • Understand the importance of effective communication

  • Improve their approach to fees and billing


programme
venue
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Speakers
 

Lorraine Richardson is a solicitor and presenter who has significant experience of managing an office and delivering courses to trainees and newly qualified lawyers. In addition Lorraine has designed and delivered a large number of training courses including the design and delivery of the Land Registry Qualification whilst working for the College of Law and delivering Client Care & Professional Standards on the Professional Skills Course.

Ray Biglin, an experienced educationalist who has provided legal training for a number of organisations. He has written and delivered management training in a range of professional fields, including education and the Crown Prosecution Service, both in the UK and abroad


Course Outline
 

09.00 Registration

09.15 Introductory session

09.45 Managing Client Relationships

  • The retainer and your professional obligations

  • Identifying and meeting your client’s needs Interpreting your client’s instructions

  • Responding to complaints

10.30 Managing Information (1)

  • Dealing effectively with information

  • How to present your advice

11.00 Coffee

11.15 Managing Information (2)

  • Effective communication

  • Managing and controlling information within the firm

11.45 Managing People (1)

  • Relationship building

  • Effective teamwork

  • Objective setting

  • Getting the most out of training and development

13.00 Lunch

13.45 Managing People (2)

  • The importance of equal opportunities

  • Making the most of meetings

  • Understanding the importance of constructive time management

15.00 Tea

15.15 Managing the Firm Office administration

  • The responsibilities of running an office

  • The systems within the office

16.15 Managing Finance

  • Maximizing your fees

  • Accurate billing

  • Recovering fees

  • The importance of budgets

17.10 Reflection/ Evaluation

17.30 Close of Proceedings


Venue
 		  
Thistle Euston Hotel, London  map
  
NOTE:  PRICES AND SPECIFICATION SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
CLICK HERE FOR OUR STANDARD TERMS & CONDITIONS.

 

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